Complaints & Grievances

    Submit a Complaint

    We take every complaint seriously. Use this form to report any issues, disputes, or concerns regarding our services. Our team will investigate and respond promptly.

    1
    Submit Your Complaint
    Fill out the form with full details of the issue
    2
    Review & Investigation
    Our team reviews within 2–3 business days
    3
    Resolution & Response
    We contact you with findings and next steps

    Complaint Form

    All fields marked with * are required

    Complaints Email

    You may also send your complaint directly to:

    complaint@petrointermediation.com

    Include your name, company, and full description of the issue.

    Response Times

    Initial Acknowledgement24 hours
    Full Investigation2–3 business days
    Complex DisputesUp to 10 days

    Our Commitment

    Every complaint is treated with confidentiality and investigated impartially.

    We are committed to fair resolution for all parties involved.

    For general inquiries that are not complaints, please use our contact page.

    Go to Contact Page →

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